This statement describes the access, procedures and facilities at Arbour House, as they might apply to, and for the benefit of persons with disabilities.

We would wish your stay with us to be as comfortable as possible, so please do not hesitate to ask if you have any concerns about access or there is anything that would make your stay more enjoyable.

Any constructive suggestion on additions to this statement, or how our disabled access might be improved, within the house limitations, would be welcome.

Arbour House was built in 1927 which has not been altered in too many ways. It is not practicable to make wholesale changes to the access, as this would be uneconomical and detrimental to the character of the property. However, we do intend to make the house as accessible as we can, so that as many people as possible can enjoy our house and hospitality.

General Information
We do not allow dogs in the property.
Breakfast is partially self-service, but by request this can be fully served.
Public transport provision in the area is limited – we keep copies of timetables. The nearest railway station is in Wareham – 10 miles away. The bus station and taxi rank is a 7 minute walk away.

There are smoke detectors in all rooms (audible only).
There is an audible fire alarm system.
Emergency information is available in all rooms. These can be given verbally on request.
Please let us know if you have any concerns about the procedures.

Mobility access

1 Access to the house
The small car park is to the side of the property – concreted. There is outside lighting which includes streetlights.
There is also on street parking in Walrond Road and Northbrook Road.
The path from the car park to the porch is 12 metres.
Accessibility within the house
Porch. 3cm step into porch. Porch door 98 cm wide.
9cm step into house. Entrance door 87 cm wide.

Entrance Hall. The floor surface is carpet.
Dining room. The floor surface is carpet. All tables and chairs are of a universal height.
Breakfast is a mixture of self-service and table service. Please let us know if you have any requirements for breakfast.

Ground Floor Bedroom. The width of the door is 73cm. The room is carpeted.
There is a T.V, kettle, tea tray, hairdryer and alarm radio in the room.
The bed is double and 60cm in height.
The en-suite is narrow with a narrow door and is unsuitable for wheelchairs.
The floor surface is vinyl.
The shower tray height is 25cm. All bathroom fittings are standard.

Stairs to first floor.
There is a standard fire door (73cm wide) at the base of the stairs.
The stairs are carpeted. There are 16 stairs (height 16cm).

The landing on the 1st floor is carpeted all first floor rooms lead off this landing.
The first floor rooms –
Double/Twin bed heights 58 cm. King-size bed height 60cm.
There is a televison, kettle, tea tray, radio alarm and hairdryer in all rooms.
En-suites. Two en-suites are narrow. All en-suite doors are 70cm.
Shower tray heights not exceeding 25cm. Standard bathroom fittings and vinyl flooring in all en-suites. There are no support/grab rails fitted.

Hearing impairment
Accessibility for people with hearing impairment.
Guests are normally shown to their rooms, information about the room is explained to them. Some information is in the room folders.

Sight impairment
Accessibility for people with sight impairment.
Guests are normally shown to their rooms, information about the room and emergency requirements is explained to them.